Hear from Our Customers
You’re not losing inventory to a failed compressor on Friday night. Your walk-in holds temp through the busiest service, and your energy bills aren’t climbing every month because a condenser coil is caked in dust.
That’s what happens when your refrigeration systems get real maintenance. Not a quick check. Not a “looks fine to me.” Actual service from techs who know what fails before it fails.
Your food stays cold. Your health inspector stays happy. And you’re not scrambling to find someone at 11 PM because your freezer just started beeping. In Laurel Hollow, where restaurants and specialty food businesses operate on tight margins, equipment downtime isn’t an inconvenience—it’s a financial hit you can’t afford.
We handle commercial refrigeration installation, preventive maintenance, and emergency repairs for restaurants, delis, catering operations, and any business that depends on cold storage. You get systems that run efficiently, techs who show up when they say they will, and straight answers about what’s wrong and what it costs to fix.
We’ve been handling commercial refrigeration and HVAC across Long Island for over 40 years. We’ve seen every type of failure, every brand of equipment, and every kind of rush job that happens when something breaks at the worst possible time.
We’re EPA certified, fully licensed and insured, and we don’t subcontract your work to someone who’s never seen your equipment before. When you call, you get our techs—people who’ve been doing this long enough to diagnose a problem over the phone and show up with the right parts already in the truck.
Laurel Hollow businesses get the same service we provide to airports, catering halls, and marine facilities from Montauk to Manhattan. We’re local, we’re available 24/7, and we don’t disappear after the install.
You call or contact us with what’s happening—or what you need installed. We schedule a time that works for your operation, not just our calendar.
Our tech shows up and actually looks at your equipment. That means checking refrigerant levels, inspecting compressor function, cleaning condenser coils, testing door seals, and verifying your system is holding the temps it’s supposed to hold. If something’s wearing out, we tell you before it fails.
For repairs, we diagnose the issue, explain what’s broken in plain terms, and give you a price before we start work. No surprises. No “we’ll see what happens.” For new installations, we assess your space, recommend equipment that fits your volume and layout, and handle everything from delivery to startup.
Once the work’s done, we test the system, make sure it’s running right, and walk you through anything you need to know. If you’re on a maintenance plan, we come back on schedule to keep everything running efficiently. If you’re not, you still get 24/7 access to emergency service if something goes wrong.
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Every service call includes a full system inspection—not just the part that’s broken. We check refrigerant charge, electrical connections, compressor operation, and airflow. If your condenser coils are dirty, we clean them. If a door gasket is leaking cold air, we replace it.
For Laurel Hollow’s food service businesses, that means your equipment runs more efficiently and lasts longer. A well-maintained commercial refrigeration system uses about 25% less electricity than one that’s been ignored. Over a year, that’s real money back in your budget.
We carry parts for most major brands, so same-day repairs are common. When we can’t fix it same-day, we’re honest about timing and help you figure out a temporary solution. We also handle complex installations—custom walk-ins, beer systems with multiple taps, marine HVAC for boats docked locally—jobs that require more than basic refrigeration knowledge.
You’re not paying for guesswork. You’re paying for techs who know the difference between a failed start relay and a compressor that’s on its way out, and who can explain both in under a minute.
We offer 24/7 emergency service, and response times are typically within a few hours depending on the time of day and our current call volume. Our techs carry an extensive parts inventory, so many repairs get handled the same day.
If you’re a maintenance plan customer, you get priority scheduling. That means you’re at the front of the line when multiple calls come in at once. Even if you’re not on a plan, we still treat refrigeration emergencies seriously—because we know what a failed walk-in cooler costs you in lost inventory and downtime.
When you call, we ask what’s happening and give you a realistic arrival window. No vague “we’ll get there when we can.” You’ll know when to expect us, and if something changes, we call you.
Preventive maintenance means we inspect and service your equipment on a regular schedule—usually quarterly or semi-annually depending on how hard your system works. Each visit includes checking refrigerant levels, cleaning condenser coils, inspecting electrical connections, testing compressor function, and verifying temperature accuracy.
We also check door seals, drain lines, and evaporator coils. Small issues get fixed during the visit before they turn into expensive repairs. You get a written report of what we found and what we did.
Maintenance plans also include discounted repair rates and faster response times if something does break. For restaurants and food service operations in Laurel Hollow, regular maintenance extends equipment life by years and cuts energy costs. A system that’s running efficiently isn’t working as hard, which means lower electric bills and fewer breakdowns during your busiest times.
Installation costs depend on the size of the unit, whether it’s a cooler or freezer, and what your space requires for setup. A small walk-in cooler for a deli or cafe typically starts around $8,000 to $12,000 installed. Larger units or custom configurations cost more.
We give you a detailed estimate after assessing your space and understanding what you need the system to do. That estimate includes equipment, installation labor, electrical work if needed, and startup. No hidden fees.
If you’re replacing an old unit, we also handle removal. For new construction or spaces that have never had refrigeration, we work with your contractor to make sure everything’s coordinated. Long Island’s climate—hot summers, freezing winters—means your system needs to be sized correctly and installed right the first time, or you’ll be dealing with failures and efficiency problems from day one.
Dirty condenser coils are the top cause. When coils get caked with dust and grease, your compressor has to work harder to cool, which drives up energy costs and leads to premature failure. Most businesses don’t clean coils often enough—or at all.
Refrigerant leaks are another common problem, especially in older systems. Low refrigerant means your system can’t maintain temperature, and running it low damages the compressor. Door gaskets that are worn or torn let cold air escape, forcing the system to run constantly.
Electrical issues—failed start relays, worn contactors, bad thermostats—cause a lot of service calls too. These are usually easy fixes if caught early, but if ignored, they lead to compressor failure, which is expensive. Regular maintenance catches most of these problems before they shut you down. If you’re in Laurel Hollow and your cooler’s struggling to hold temp, it’s usually one of these issues.
Yes. We service and repair all major commercial refrigeration brands—True, Turbo Air, Beverage-Air, Hoshizaki, Manitowoc, Nor-Lake, and others. Our techs have four decades of combined experience across different manufacturers and system types.
We also handle custom installations and specialty systems like beer tap refrigeration, marine HVAC, and complex multi-unit setups that require more than standard service knowledge. If another company told you they can’t work on your equipment, call us.
We use authentic manufacturer parts when available because they’re built to spec and last longer. Aftermarket parts are an option if you need a faster or cheaper fix, but we’ll explain the difference and let you decide. Whether it’s a reach-in cooler in a Laurel Hollow deli or a walk-in freezer at a catering facility, we’ve seen it and fixed it.
If your system is over 15 years old, repairs are getting frequent, and your energy bills keep climbing, replacement usually makes more financial sense. A new energy-efficient unit pays for itself in 3 to 5 years through lower electricity costs and fewer repair calls.
If the compressor fails on an older system, replacement is often the smarter move. Compressor replacement can cost $1,500 to $3,000 depending on the unit, and if the rest of the system is worn out, you’re just delaying the inevitable.
For newer equipment or isolated issues—a bad thermostat, a refrigerant leak, a failed fan motor—repair is the right call. We’ll walk you through the math and give you an honest recommendation. We’re not here to sell you a new system if a $300 repair gets you another five years. But we’re also not going to patch something that’s going to fail again in six months and cost you more in downtime and lost product.
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