Hear from Our Customers
Your walk-in stays cold through summer heat. Your compressor doesn’t quit on a Saturday night. Your food stays safe, your health inspector stays happy, and you’re not dumping thousands in spoiled inventory because something broke at the worst possible time.
That’s what reliable refrigeration service looks like. Not just a quick patch job that fails again in two weeks, but a real fix that addresses why it broke in the first place. When your equipment runs right, you stop losing sleep over whether your cooler will make it through the weekend.
Most refrigeration problems don’t start as emergencies. They start as small issues that get ignored until they become expensive failures. A compressor that’s working too hard. A door seal that’s not quite right. A condenser that’s getting clogged. You might not notice these things until your system crashes, but they’re costing you money and shortening your equipment’s life right now.
We’ve spent over 40 years working on commercial refrigeration systems across Long Island. We’ve seen every type of failure, every brand of equipment, and every situation where a business needed their cooler fixed yesterday.
We serve restaurants, delis, catering halls, airports, and marine vessels throughout Bohemia and the surrounding Nassau and Suffolk County areas. Our trucks carry parts for major brands because waiting three days for a compressor isn’t realistic when you’ve got a cooler full of food. About 70% of our emergency calls get fixed on the first visit.
You’re not getting subcontractors or apprentices learning on your equipment. You’re getting certified technicians who’ve been doing this long enough to diagnose problems accurately and fix them right the first time.
When your refrigeration system breaks, you call and talk to a technician who can walk you through immediate steps while we’re driving to your location. We run emergency service 24/7 because refrigeration problems don’t wait for business hours.
We show up with a fully stocked truck and run a complete diagnostic. Not just the obvious problem, but what caused it. If your compressor failed, we need to know why – bad capacitor, refrigerant leak, electrical issue, or something else. Fixing the symptom without addressing the cause just means you’ll be calling us again in a few months.
Once we identify the root problem, we explain what’s wrong, what it’ll cost to fix, and how long the repair will last. No surprises, no upselling parts you don’t need. Most emergency repairs get completed the same day because we stock the parts other companies have to order.
For new refrigeration installation or system replacements, we start with a free estimate and site assessment. We need to understand your space, your electrical capacity, and what you’re actually trying to accomplish before recommending equipment. Then we handle the installation, test everything thoroughly, and make sure you understand how to maintain it properly.
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Long Island’s climate is particularly tough on commercial refrigeration. Summer heat makes compressors work harder, winter cold affects door seals, and constant humidity changes stress the entire system. Equipment that might last 15 years in a mild climate often fails sooner here if it’s not maintained properly.
Our refrigeration maintenance programs catch small problems before they become expensive failures. We check refrigerant levels, test electrical components, clean condensers, inspect door seals, and verify that your system is running at the right temperatures and pressures. Our maintenance customers routinely get 15+ years from their equipment because we prevent the premature failures that kill most commercial refrigeration systems.
For restaurants and food service operations in Bohemia, refrigeration is your lifeline. One day of downtime means thousands in lost inventory, plus the revenue you lose while you can’t operate. Marine refrigeration adds another layer of complexity – limited electrical capacity, constant motion, humid conditions, and salt air that destroys standard equipment. We handle both because we understand the unique challenges each environment presents.
The refrigeration industry is also facing major regulatory changes. Starting January 2026, all new commercial refrigeration equipment must use low Global Warming Potential refrigerants. Your existing systems can keep running, but as older refrigerants get phased out, their price and availability will make future repairs increasingly expensive. We help you plan for these changes so you’re not forced into emergency replacements at the worst possible time.
We run 24/7 emergency service because refrigeration failures don’t wait for convenient timing. When you call, you talk directly to a technician who can start troubleshooting immediately and give you an estimated arrival time.
Response time depends on where we are when you call and what else is happening, but most emergency calls in the Bohemia area get a technician on-site within a few hours. If it’s the middle of the night or a holiday, we’re still coming – we just want you to know that emergency and after-hours service costs more than regular business hours.
While we’re driving to you, we can often walk you through temporary measures to minimize damage. If your walk-in is warming up, we might have you move critical inventory to another cooler or add ice to buy some time. Every situation is different, but the goal is always to get your system running again as fast as possible.
The average emergency refrigeration repair runs around $750, and that’s just the service call. If you need major parts like a compressor or condenser, you’re looking at several thousand dollars plus the cost of whatever inventory you lost while the system was down.
Regular maintenance typically costs a few hundred dollars per visit, depending on how much equipment you have. Most commercial operations need quarterly service, so you’re looking at maybe $1,200-2,000 per year to keep your systems running properly.
Here’s the math that matters: maintenance customers routinely get 15+ years from their equipment. Businesses that skip maintenance and only call when something breaks usually need major repairs or full replacements within 5-7 years. A new walk-in cooler costs $5,000-15,000 depending on size. Replacing it eight years early because you skipped maintenance is a lot more expensive than the cost of regular service. Plus you avoid the emergency repair bills and spoiled inventory costs that come with unexpected failures.
We specialize in both commercial refrigeration and marine HVAC systems. Marine refrigeration is actually more complex than land-based systems because you’re dealing with space constraints, limited electrical capacity, constant motion, and saltwater corrosion that destroys standard equipment.
Boats can’t just throw a bigger compressor at the problem when cooling isn’t working right. You have to work within the electrical system you’ve got, which usually means 12V or 24V DC systems or careful management of AC power from generators or shore power. The refrigeration units also need to handle the constant motion and humidity without failing.
We work with yacht clubs throughout Long Island and individual boat owners who need reliable refrigeration and air conditioning systems that can handle the marine environment. Whether it’s a small cabin refrigerator or a full galley setup on a larger vessel, we understand the unique requirements and have the parts and expertise to keep marine systems running properly.
First, check the obvious stuff. Is the door closing completely? Is something blocking the condenser airflow? Did a breaker trip? These simple issues cause a surprising number of service calls, and you might be able to fix it yourself in two minutes.
If those aren’t the problem, move your most expensive and most perishable items to another cooler or add ice if you have it. Then call us. The faster we can diagnose and fix the problem, the less inventory you’ll lose.
Don’t keep opening the door to check if it’s getting colder. Every time you open it, you’re letting warm air in and making the problem worse. And don’t try to “help” the system by blocking doors open or messing with controls you don’t understand. We’ve seen people accidentally make problems worse by trying to fix things themselves. Your best move is to minimize the damage and get a professional technician there as quickly as possible.
Age and repair history tell you most of what you need to know. If your equipment is less than 10 years old and hasn’t had major problems, repair almost always makes sense. If it’s 15+ years old and you’re calling for the third major repair in two years, replacement is probably smarter.
The other factor is what’s actually broken. A failed compressor on a 12-year-old walk-in might cost $2,500 to replace, but if the rest of the system is solid, that repair could give you another 5-8 years of service. That same compressor failure on a 20-year-old unit with other issues might not be worth fixing because you’ll just be chasing problems.
We’ll always give you an honest assessment. If your equipment is worth fixing, we’ll tell you what it’ll cost and how long that repair should last. If you’re throwing good money after bad, we’ll tell you that too and help you plan for replacement. The upcoming 2026 refrigerant regulations also factor into this decision – if you’re close to needing replacement anyway, it might make sense to upgrade now to equipment that uses the new low-GWP refrigerants rather than repairing a system that will become increasingly expensive to service.
We work on all major commercial refrigeration brands. Our technicians are trained and certified on the equipment you’re most likely to have – True, Turbo Air, Beverage-Air, Hoshizaki, Manitowoc, Scotsman, and others.
Our trucks carry parts for the most common repairs across different brands because we know you can’t wait three days for a part to arrive. If we need something unusual, we have relationships with suppliers throughout Long Island and can usually get parts same-day or next-day.
The brand of your equipment matters less than whether it was installed correctly and maintained properly. We’ve seen cheap equipment last 15 years because it was taken care of, and we’ve seen expensive equipment fail in five years because it was neglected. Whatever you currently have, we can service it. And if you’re buying new equipment, we can help you choose something appropriate for your actual needs and budget rather than just pushing whatever brand pays us the highest commission.
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