Hear from Our Customers
When your walk-in cooler fails at 11 PM on a Friday, you’re not just losing comfort—you’re watching thousands in inventory spoil by the hour. That’s exactly when you need someone who picks up the phone and shows up fast.
You get systems that stay running during your busiest days. No more watching customers walk out because it’s too hot. No more throwing away spoiled food because your refrigeration died overnight.
Your equipment works reliably, your energy bills stay reasonable, and you sleep better knowing someone’s actually available when things go wrong.
Chill Xpert Solutions has been the region’s go-to for marine HVAC and commercial refrigeration since the early 1980s. While Old Field remains beautifully residential, we’ve built our reputation serving the bustling commercial corridor along North Country Road and marina districts from Montauk to Manhattan.
We’ve seen every type of breakdown you can imagine. Airport terminals, catering halls, yacht clubs, busy restaurants—each with their own challenges and zero tolerance for downtime.
What sets us apart is simple: we actually answer our phone at 2 AM, we show up when we say we will, and our technicians know the difference between a quick fix and a real solution.
First, you call and get a real person—not a voicemail system that promises a callback “within 24 hours.” We ask the right questions to understand what’s happening and dispatch the closest available technician.
When we arrive, we diagnose the actual problem, not just the obvious symptom. You get a clear explanation of what’s wrong and exactly what it’ll cost to fix before any work begins. No surprises, no “while we’re here” upsells.
We fix it right the first time using authentic manufacturer parts, test everything thoroughly, and explain what you can do to prevent similar issues. You get back to running your business instead of babysitting broken equipment.
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Your commercial refrigeration and HVAC needs are covered completely. Walk-in coolers and freezers, reach-in units, display cases, ice machines, marine air conditioning systems, and those specialized setups that other companies won’t touch.
Long Island’s marine environment creates unique challenges. Salt air corrodes coils faster. Humidity puts extra strain on compressors. Marina power fluctuations damage sensitive controls. We’ve designed our service approach around these local realities.
Whether you’re running a busy restaurant in nearby Setauket, managing a marina operation, or operating specialized refrigeration for medical storage, we understand your specific requirements. Our maintenance programs prevent the costly breakdowns that can shut down your operation during peak season.
We typically respond to emergency calls within hours, not days. When your refrigeration system fails and inventory is at risk, every minute counts toward preventing thousands in losses.
Our technicians carry extensive parts inventory in service vehicles, which means most repairs can be completed the same day rather than waiting for parts orders. We understand that in the restaurant and marina business, downtime during peak hours isn’t just inconvenient—it’s financially devastating.
For the Old Field area and surrounding Long Island communities, we maintain strategically positioned service vehicles to ensure the fastest possible response times when you need us most.
We service the complete spectrum of commercial refrigeration equipment. Walk-in coolers and freezers, reach-in refrigerators, display cases, prep tables, ice machines, blast chillers, and beverage coolers are all within our expertise.
We also specialize in marine refrigeration systems for yacht clubs and marinas—something most HVAC companies won’t touch. This includes the specialized glycol systems that craft breweries use and the precise temperature controls required for medical refrigeration.
Our technicians are EPA 608 certified and work on all major brands, from older systems that need specialized attention to the latest energy-efficient models. Whether you operate a restaurant, deli, supermarket, marina, or medical facility, we have the expertise to maintain and repair your specific refrigeration requirements.
Yes, our customized maintenance programs are designed to prevent costly breakdowns before they happen. Most commercial refrigeration systems should receive professional maintenance at least twice yearly, though high-volume operations benefit from quarterly service visits.
Regular maintenance catches small issues before they become expensive emergency repairs. We clean coils, check refrigerant levels, test defrost cycles, inspect electrical connections, and calibrate temperature controls. This preventive approach extends equipment lifespan and reduces energy consumption significantly.
Our maintenance agreements include priority emergency service, which means you move to the front of the line when urgent repairs are needed. For businesses that can’t afford downtime, this priority service can be the difference between a minor inconvenience and a major financial loss.
Absolutely. All our technicians hold EPA Section 608 refrigerant handling certification, which is required by federal law for anyone working with refrigeration systems. We’re also fully licensed and insured to work on commercial refrigeration equipment throughout New York State.
This certification ensures we can safely handle refrigerants, understand environmental regulations, and follow proper procedures for system repairs and installations. Our insurance coverage protects your business in the unlikely event of accidents or damage during service visits.
When you choose Chill Xpert Solutions, you’re working with qualified professionals who meet all legal requirements and industry standards for commercial refrigeration work. This isn’t just about compliance—it’s about ensuring your systems are serviced correctly and safely.
Marine HVAC systems face unique challenges that standard commercial technicians often don’t understand. Saltwater environments accelerate corrosion. Constant motion affects system balance. Limited space requires specialized installation techniques. Power fluctuations from marina electrical systems can damage sensitive controls.
We’ve spent decades working specifically with marine applications, from small pleasure craft to large commercial vessels. This experience means we understand the specialized components, installation requirements, and maintenance needs that keep marine HVAC systems running reliably in harsh conditions.
Our marine expertise extends beyond just air conditioning to include refrigeration systems for galleys, fish storage, and specialized cooling applications. Whether you’re managing a marina, yacht club, or commercial fishing operation, we understand the unique requirements that keep marine HVAC systems functioning properly year-round.
We prioritize emergency calls during peak business hours because we understand the financial impact of system failures during your busiest times. When your restaurant’s walk-in cooler fails during dinner rush or your marina’s air conditioning dies during a summer weekend, immediate response isn’t just convenient—it’s critical.
Our 24/7 emergency service means you reach a real person, not an answering service. We dispatch technicians immediately and provide estimated arrival times so you can plan accordingly. Most emergency repairs are completed the same day using parts carried in our service vehicles.
We’ve handled countless emergency situations where businesses were facing thousands in losses due to equipment failure. Our rapid response approach has saved restaurants from losing entire weekend prep, kept marinas comfortable during peak season, and prevented medical facilities from losing temperature-sensitive inventory.
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